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Social Media + Influencer

Turn social discovery into retail action

Social media campaign connected to shoppable commerce and retail performance

Social is where shoppers discover products, validate choices, and decide what deserves a closer look. But too often, that interest disappears when the next step is unclear.

SmartLink turns shoppable social media, paid social ads, and influencer content into connected paths to retail action. Whether the goal is retailer choice, PDP traffic, add-to-cart, or a checkout-ready experience, SmartCommerce helps shoppers act in the moment without breaking the scroll.

It works across TikTok, Instagram, Facebook, YouTube, Pinterest, and any social platform where a link can move shoppers from discovery to purchase.

Shoppers are ready to buy in the feed

In our CMO's Guide to Social Commerce, 87% of consumers said they're open to buying through social ads or influencer posts. The interest is already there. What decides whether it becomes revenue is how easy you make the next step.

87%

of consumers are open to buying through social ads or influencer posts

Source: SmartCommerce, The CMO's Guide to Social Commerce.

Shoppable snack advertisement displayed in a social media feed
Paid social smartwatch advertisement added directly to a Walmart cart

Paid social that does more than drive clicks

SmartLink helps turn shoppable ads and social media posts into commerce ready experiences. Shoppers can choose a trusted retailer, view relevant purchase options, or move directly toward cart, depending on the campaign goal.

That matters because shoppers proved clearly:

69%

said they'd be more likely to act if they could add to cart from a social ad and keep scrolling

80%

are more likely to buy or click when a trusted retailer is shown

Influencer content that sells, not just shows

Creator content can build trust quickly, but influence only matters if shoppers know what to do next. SmartLink gives influencer posts, creator videos, and shoppable social content a clear path to purchase, with retailer choice, live pricing, and attribution that shows what each post helped drive.

Instead of treating influencer partnerships as awareness-only, brands can make creator content part of a measurable retail commerce strategy.

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Why the path matters, by the numbers

69%

are more likely to act if they can add to cart and keep scrolling

80%

are more likely to buy or click when a trusted retailer is shown

58%

are at risk of being lost after an out-of-stock experience from a social ad

Source: SmartCommerce, The Buyer’s Guide to Social Commerce.

Make every impression more actionable

Connect the scan to a purchase path

Send shoppers to the experience that fits the campaign goal: retailer choice, PDP traffic, direct-to-cart, a product bundle, or a location-aware where-to-buy path.

Reduce wasted media spend

Inventory Awareness helps route shoppers toward relevant, in-stock options, so campaign traffic is less likely to land on unavailable products or dead-end retailer pages.

Optimize across retailers

SmartCommerce can support retailer ranking, retailer choice, and campaign-specific paths, helping brands guide shoppers toward the retailers that matter most to the strategy.

Measure what happens next

MCP Analytics shows how products, retailers, channels, and campaigns perform, so teams can see what shoppers engaged with, where they went, and how paid media influenced retail action.

How SmartCommerce makes social convert

Shoppable olive oil social content connected to retailer options

Make every social moment shoppable

Turn paid posts, creator content, shoppable video ads, and social campaigns into clear paths to retailer action, so intent gets captured before it fades.

Shopper adding a product to cart while browsing on a mobile phone

Keep shoppers in the scroll

Give shoppers a fast, low-friction path from social engagement to retail action, whether that means retailer choice, PDP traffic, or add-to-cart.

In-stock gaming product with Walmart and Amazon shopping options

Show shoppers where to buy

Surface trusted retailer options at the moment of interest, so the next step feels clear and shoppers do not leave to search on their own.

Out-of-stock wipes replaced by an available product size

Protect demand from out-of-stocks

When a promoted product is unavailable, AI-powered SmartSubstitution can route shoppers to an in-stock size, pack, or similar product from your brand, helping keep demand inside your portfolio.

Social campaign performance dashboard with platform and retailer metrics

Measure what social content drives

See how paid social, influencer posts, products, retailers, and channels perform, so you can understand which shoppable social media experiences move shoppers toward action.

See it work for your brand

From paid social campaigns to creator partnerships, SmartLink turns social engagement into measurable retail action and helps protect that demand when inventory shifts. Let us show you how shoppable social content can fit your channels, campaigns, and retailer strategy.